Privacy Policy

This Privacy Policy describes how Round Table Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, retains, and protects your personal information when you visit our website at cafe-roundtable.click, place food orders, participate in our loyalty program, or otherwise interact with our services. We are committed to protecting your privacy and handling your personal data with transparency, care, and respect for your rights under applicable United States law.

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of our website and services.

1. About Us

Round Table Pizza is a food service business operating in the United States. We are dedicated to serving high-quality food and providing an exceptional customer experience both in-store and through our digital platforms.

For all privacy-related inquiries, data requests, and complaints, please contact us at [email protected].

2. Scope of This Privacy Policy

This Privacy Policy applies to all personal information we collect through the following channels:

• Our website located at cafe-roundtable.click
• Online food ordering systems integrated into or linked from our website
• Customer loyalty and rewards programs
• Email newsletters, promotional campaigns, and marketing communications
• Customer service interactions, whether online, by phone, or via email
• Social media pages and digital advertising channels operated or sponsored by us
• Any mobile applications we may offer

This policy does not apply to third-party websites, services, or platforms that may be linked to from our website. We encourage you to review the privacy policies of any third-party services you access.

3. Information We Collect

We collect several types of information in connection with your use of our website and services. The categories of personal information we collect include the following:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password for account access
• Payment information (credit/debit card details processed securely through third-party payment processors)

3.2 Order and Transaction Data

When you place food orders through our website, we collect information about:

• Items ordered, customizations, and special instructions
• Order history and frequency
• Delivery or pickup preferences
• Transaction amounts and payment methods
• Loyalty points earned and redeemed

3.3 Usage and Behavioral Data

We automatically collect certain information when you visit our website, including:

• IP address and approximate geographic location derived from IP address
• Browser type, version, and language settings
• Operating system and device type
• Pages visited, links clicked, and time spent on each page
• Referring URL (the website you visited before coming to ours)
• Search terms used on our website
• Date and time of your visits

3.4 Device Information

We may collect technical information about the device you use to access our website, including:

• Device identifiers (device ID, advertising ID)
• Mobile network information
• Screen resolution and display settings
• Hardware model and software version

3.5 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. Please refer to Section 9 (Cookie Usage) of this Privacy Policy for detailed information about the cookies we use and how to manage your preferences.

3.6 Communications Data

When you contact us through email, online forms, or customer service channels, we collect the content of your communications, your contact details, and any information you voluntarily provide in your messages.

3.7 User-Generated Content

If you submit reviews, ratings, photos, or comments through our website or social media platforms, we collect that content along with associated account information.

3.8 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms when you choose to connect your account or log in using a social media login
• Third-party delivery platforms that fulfill orders on our behalf
• Marketing partners and analytics providers
• Fraud prevention and identity verification services

4. How We Use Your Information

We use the personal information we collect for the following purposes:

4.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders, including delivery and pickup coordination
• Creating and managing your customer account
• Processing payments and managing billing
• Administering loyalty and rewards programs
• Sending order confirmations, receipts, and delivery updates

4.2 Customer Support and Communication

• Responding to your inquiries, complaints, and feedback
• Resolving disputes and troubleshooting issues with orders or accounts
• Sending important service notifications and updates
• Conducting customer satisfaction surveys (with your consent where required)

4.3 Analytics and Service Improvement

• Analyzing website traffic, usage patterns, and customer behavior to improve our digital experience
• Monitoring and improving website performance, security, and functionality
• Developing new menu items, services, and features based on customer preferences
• Conducting internal research and business analytics

4.4 Marketing and Promotional Communications

• Sending promotional emails, newsletters, special offers, and discount codes
• Delivering personalized recommendations based on your order history and preferences
• Running targeted advertising campaigns through digital advertising networks
• Sending birthday promotions and seasonal offers
• Retargeting advertising on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

4.5 Legal Compliance and Safety

• Complying with applicable laws, regulations, and legal obligations under United States federal and state law
• Detecting, preventing, and investigating fraudulent transactions and security incidents
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from government authorities and law enforcement
• Protecting the rights, property, and safety of Round Table Pizza, our customers, and the public

5. Legal Basis for Processing

As a business operating in the United States, our data processing activities are governed by applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) for California residents, and the Federal Trade Commission Act (FTC Act) regarding unfair or deceptive practices. We process your personal information on the following grounds:

• Contractual Necessity: Processing required to fulfill your orders and provide services you have requested
• Legitimate Business Interest: Analytics, fraud prevention, network security, and improving our services
• Legal Obligation: Compliance with applicable federal, state, and local laws
• Consent: Marketing communications and non-essential cookies, where you have provided explicit consent

6. Sharing Your Information With Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We share information with trusted third-party vendors and service providers who assist us in operating our business and delivering services, including:

• Payment processors who securely handle credit/debit card transactions
• Food delivery platforms and logistics partners who fulfill delivery orders
• Cloud hosting and IT service providers who host our website and databases
• Email marketing platforms used to send newsletters and promotional communications
• Analytics providers such as Google Analytics that help us understand website usage
• Customer support platforms that manage service tickets and communications
• Fraud prevention services that help us detect and prevent unauthorized transactions

All third-party service providers are contractually required to process personal information only as directed by us, to maintain appropriate security standards, and to comply with applicable privacy laws.

6.2 Advertising and Marketing Partners

We may share limited information with digital advertising networks, social media platforms, and marketing technology providers to deliver targeted advertisements. This may include sharing hashed email addresses or device identifiers for the purpose of custom audience targeting. California residents should note that sharing data with advertising partners may constitute "sharing" under the CPRA, and you have the right to opt out of such sharing.

6.3 Legal and Regulatory Disclosures

We may disclose your personal information when we believe in good faith that such disclosure is necessary to:

• Comply with a subpoena, court order, or other legal process
• Respond to requests from law enforcement agencies or government regulators
• Enforce our Terms of Service or other applicable agreements
• Investigate potential violations of our policies or applicable law
• Protect the safety, rights, or property of Round Table Pizza, our users, or the general public

6.4 Business Transfers

In the event of a merger, acquisition, sale of assets, restructuring, or other business transaction, your personal information may be transferred to the acquiring entity as part of that transaction. We will provide notice of such a transfer and any material changes to this Privacy Policy.

6.5 Aggregated and De-Identified Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, industry reporting, or marketing purposes.

7. Data Security

We take the security of your personal information seriously and implement a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Technical Security Measures

• Encryption: All data transmitted between your browser and our website is protected using industry-standard SSL/TLS encryption (HTTPS)
• Secure Payment Processing: We do not store full payment card numbers on our servers; payment data is tokenized and processed by PCI-DSS compliant payment processors
• Access Controls: We implement role-based access controls ensuring that employee access to personal data is limited to what is necessary for job functions
• Firewalls and Intrusion Detection: Our systems are protected by firewalls and monitored for suspicious activity
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing

7.2 Organizational Security Measures

• Employee training on data privacy and security best practices
• Confidentiality agreements with employees and contractors who handle personal data
• Data minimization practices — we collect only what is necessary for our stated purposes
• Incident response procedures to address and remediate data security breaches

7.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify affected individuals and applicable regulatory authorities in accordance with applicable state and federal breach notification laws, including relevant state data breach notification statutes.

8. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We honor the privacy rights of all our customers, with enhanced rights available to residents of states with comprehensive privacy legislation.

8.1 Rights Available to All Customers

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Correction: You may request correction of inaccurate or incomplete personal information we hold about you
• Right to Deletion: You may request deletion of your personal information, subject to certain exceptions permitted by law
• Right to Opt Out of Marketing: You may opt out of receiving promotional communications from us at any time

8.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know (Expanded): The right to know the business or commercial purpose for collecting your personal information and the categories of third parties with whom it is shared
• Right to Delete: The right to request deletion of personal information we have collected from you, subject to exceptions
• Right to Correct: The right to request correction of inaccurate personal information we maintain about you
• Right to Opt Out of Sale/Sharing: The right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes
• Right to Limit Use of Sensitive Personal Information: The right to limit the use and disclosure of sensitive personal information to only what is necessary to perform the services you have requested
• Right to Data Portability: The right to receive a copy of your personal information in a portable, readily usable format
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights. We will not deny you goods or services, charge you different prices, or provide a lower quality of service because you exercised your privacy rights

8.3 How to Exercise Your Rights

To submit a privacy rights request, please contact us using one of the following methods:

• Email: [email protected] (Subject line: "Privacy Rights Request")
• Website: cafe-roundtable.click

We will verify your identity before processing your request to protect the security of your personal information. We aim to respond to all verifiable consumer requests within 45 days. If we require additional time (up to 90 days total), we will inform you of the extension in writing. There is no fee for submitting a privacy rights request, unless the request is manifestly unfounded or excessive.

8.4 Authorized Agents

You may designate an authorized agent to submit privacy requests on your behalf. To do so, you must provide written authorization or a valid power of attorney, and we may require you to verify your identity directly with us.

9. Cookie Usage

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze website performance, and deliver relevant advertising.

9.1 Types of Cookies We Use

9.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling certain cookies may impact your ability to use some features of our website, including online ordering. You may also use browser tools such as the Global Privacy Control (GPC) signal to communicate your opt-out preferences.

For California residents, we honor the Global Privacy Control (GPC) signal as a valid opt-out of the sale or sharing of personal information as required by the CPRA.

For more detailed information about the specific cookies we use, please refer to our Cookie Policy, available on our website at cafe-roundtable.click.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer needed for its stated purpose and retention period has expired, we will securely delete or anonymize it in accordance with our data disposal procedures.

11. Children's Privacy

Round Table Pizza's online ordering services, loyalty programs, and marketing communications are directed to adults aged 18 and over. We do not knowingly solicit, collect, or retain personal information from minors under the age of 18.

If you are under 18 years old, please do not submit any personal information through our website. If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take steps to delete such information from our records.

Our practices are consistent with the requirements of the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 years of age without verifiable parental consent. We do not knowingly engage in any activity that would require compliance with COPPA, as our services are not directed at children.

12. International Data Transfers

Round Table Pizza is based in and primarily operates within the United States. Your personal information is collected, stored, and processed within the United States. If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and providing us with your personal information, you understand and consent to the transfer of your data to the United States. We implement appropriate safeguards to ensure that any international transfer of personal information complies with applicable privacy laws and affords adequate protection for your data.

For individuals located in jurisdictions with stricter data transfer requirements, such as the European Union, we may rely on standard contractual clauses or other legally recognized transfer mechanisms where applicable. However, our primary customer base is within the United States, and our services are principally designed for US residents.

13. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services, including food delivery platforms, social media channels, and payment processors. These third-party services operate under their own privacy policies, which we do not control. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you access through links on our website. The inclusion of a link to a third-party website does not constitute an endorsement of that website's privacy practices.

14. Social Media and Online Reviews

We maintain social media profiles and encourage customers to engage with us through various social platforms. If you interact with us through social media — including posting reviews, sending messages, or participating in contests — please be aware that those platforms operate under their own privacy policies and have their own terms of use. Any information you share publicly on social media may be visible to a wide audience.

If you post a review or testimonial on our website or connected review platforms, you acknowledge that such content may be publicly displayed. If you wish to have a review or testimonial removed, please contact us at [email protected].

15. California-Specific Disclosures

In accordance with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), we provide the following additional disclosures for California residents:

15.1 Categories of Personal Information Collected in the Past 12 Months

• Identifiers (name, email address, IP address, phone number)
• Commercial information (purchase history, order preferences)
• Internet or electronic network activity information (browsing history on our website)
• Geolocation data (approximate location derived from IP address)
• Inferences drawn from personal information to create customer profiles

15.2 Business Purposes for Collection

All purposes described in Section 4 of this Privacy Policy apply to California residents. We collect personal information to provide food ordering services, fulfill orders, improve our services, and send marketing communications.

15.3 "Do Not Sell or Share My Personal Information"

California residents have the right to opt out of the sale or sharing of their personal information. To exercise this right, please contact us at [email protected] or visit our website. We also honor the Global Privacy Control (GPC) signal as an opt-out of sharing for behavioral advertising purposes.

15.4 Shine the Light Law

California's "Shine the Light" law (California Civil Code Section 1798.83) permits California residents to request information about personal data shared with third parties for their direct marketing purposes within the preceding calendar year. To make such a request, please contact us at [email protected].

16. Filing a Complaint With a Data Protection Authority

If you believe that we have violated your privacy rights or applicable data protection laws, we encourage you to first contact us directly so that we may address your concerns.

Primary Contact for Privacy Complaints:
Email: [email protected]
Website: cafe-roundtable.click

If you are not satisfied with our response, you have the right to escalate your complaint to the appropriate regulatory authority:

16.1 Federal Trade Commission (FTC)

The FTC enforces consumer protection laws in the United States, including laws relating to deceptive privacy practices. You may file a complaint with the FTC at:

• Website: ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

16.2 California Privacy Protection Agency (CPPA)

If you are a California resident, you may file a complaint with the California Privacy Protection Agency (CPPA), which enforces the CCPA/CPRA:

• Website: cppa.ca.gov
• Email: [email protected]

16.3 California Attorney General

California residents may also file privacy-related complaints with the California Attorney General's Office:

• Website: oag.ca.gov/privacy

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised Privacy Policy on our website at cafe-roundtable.click
• Notify registered customers via email where changes are significant and materially affect your rights

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

When contacting us about a privacy matter, please include the following information to help us process your request efficiently:

• Your full name and email address associated with your account
• A clear description of your request or concern
• The subject line "Privacy Request" or "Privacy Complaint" to help us route your message appropriately

We will acknowledge receipt of your request within 10 business days and aim to provide a full response within 45 days, or as otherwise required by applicable law.

This Privacy Policy was last reviewed and updated on June 14, 2026. Round Table Pizza reserves the right to modify this policy at any time in accordance with applicable law. The most current version of this Privacy Policy will always be available at cafe-roundtable.click.